Maintenance
It is natural for computer systems, devices and printers to degrade over time and may cause poor performance or unplanned failure. OOCR (“out of contract rates”) could cut into your revenue and leave you with bills that could have been avoided. After all, it is much easier to spend on planned expenses rather than unforeseen bills. We maintain systems of any size, no matter whether you have single computer in your office or 50 in an office building.
We offer a tailormade scheduled maintenance plan for your whole technology support system, or specific aspects of it, at a fixed rate. Our scheduled maintenance plan includes the following:
- preventative maintenance
- installation of newly purchased products and parts
- software updating
- software installation
- limited training to end users.
Scheduled maintenance performed by IT Supply will include an assessment of your equipment and determine a cost-effective solution to ensure it’s overall performance and reliability.
Elements of a good scheduled maintenance plan should consist of the following:
- Inspect all equipment or systems that may malfunction
- Identify interdependencies between all equipment
- Schedule routine inspections based on priority of equipment checks
- Periodic testing of software and hardware
- Prompt repair or replacement of defective parts found during inspection and testing
- Record inventory of spare parts for equipment that needs frequent repairs
- Use an organized record-keeping system to schedule tests and document inspections
- Ensure that records are detailed and comprehensive
- Record test results and follow-up actions
- File all inspection sheets along with digital visual records
Let us help you create a maintenance strategy that will reduce your overall time and costs spent on unplanned circumstances.
Should you have any further questions, please do not hesitate to call us for a no-obligation chat.